After-Sales Support Thread
Hello SUNLU Community users,
This thread has been created by the SUNLU Community & Support Team to better collect and follow up on after-sales issues, feedback, and suggestions from users.
If you experience problems related to:
l Orders or shipping
l Missing or damaged packages
l Product quality issues
l Warranty or replacement requests
l Refund-related questions
Click here to create your post directly: link
Select the category: “After-Sales Support”
The SUNLU team will review your post and assist as soon as possible.
We value every user’s feedback and will do our best to provide transparent, fair, and efficient support.
Before Posting
To help us follow up on your issue more efficiently, please use the following format when creating your post:
1. Issue Description (Required)
2. Your Request, Expectation, or Suggestions for SUNLU Services (Optional)
For urgent issues, please contact SUNLU through official assistance channels.
Thank you for your patience and support.

I have tried contacting Sunlu over 50 times to become a Filament reseller on my Shopify store. What is the proper email to contact since sales02@sunlu.com doesn't work. Also the link for resellers and drop shipping is now bad/non-working --> https://www.sunlu.com/pages/reseller-program