It highlights the upcoming exhibitions and major events that SUNLU will be attending. The content will be continuously updated and optimized—stay tuned!

This section is dedicated to collecting and showcasing long-form videos about SUNLU products. It features content from trusted reviewers and highlights widely recognized reviews and user experience insights.

SUNLU's official website and independent website have completely different roles in the brand strategy, yet they complement each other. The official website is like our "official storefront + company business card." People who want to learn about SUNLU, check if we are a legitimate brand, see what products we offer, our company strength, and what exhibitions and news we've recently participated in can visit the official website. Its purpose is to build trust and recognition; it's the most authoritative and formal platform for showcasing ourselves. The store website is more like our online "official direct-sale store." It's primarily used for selling products. Customers can place orders, make payments, and participate in activities directly. Ultimately, complete their purchases on the store website.

We sincerely apologize for the inconvenience. Our website is currently undergoing migration, upgrades, and optimization. We have noted your feedback and will address the issues as quickly as possible. We remain committed to a user-first approach and are working to create a site that is both easy to use and visually appealing. In the meantime, if the text appears too small, you can try zooming in using your browser. The mobile experience is also being continuously improved—thank you for your patience and understanding.

www.3dsunlu.com is currently undergoing migration and upgrades. Our new official website is now available at www.sunlu.com. To access the original online store, you can click the “Store” button in the top-right corner of the page or visit www.store.sunlu.com directly.

A wiki is typically used to systematically organize and build knowledge, making it easy for users to search, learn, and quickly access information. The SUNLU Wiki is a knowledge base centered on SUNLU’s products and brand. It not only covers product-related information, but also provides structured content ranging from basic to advanced 3D printing knowledge, helping users gain a comprehensive understanding and enhance their 3D printing skills.

As the website is currently undergoing updates and optimization, some links may not have been updated yet. We welcome your feedback and appreciate your understanding.

The AI feature is not yet available on the Chinese site. It is currently in planning and will be rolled out gradually in the future—stay tuned.

The login system is a site-wide feature and is not limited to the AI module. It will support more features in the future—stay tuned. After logging in, the AI feature can also access chat history, providing a more continuous user experience.

We’re carefully refining and improving our frontend experience, polishing every detail to make it smoother and more intuitive. Thank you for your patience and understanding—please rest assured that we’re fully committed to delivering an even better experience.

This product is not currently available for purchase on our website / is temporarily out of stock, so the link is inactive for now. We’ll make it available as soon as it’s back in stock. In the meantime, the product page is designed to help you explore detailed information, and we’d love to hear your feedback on how we can improve.

“Where to meet us” is where we share the journey of meeting our users around the world through exhibitions and major events. As some of these events are still upcoming, there is currently no content available. We will keep this page updated so you can always know where our next meeting will be. Thank you for being part of our journey.

Behind every specification lies the result of countless rounds of testing and documentation by our Product and R&D teams. At present, some data is still being refined and organized, so certain information may not yet be fully presented. However, we firmly believe that great products deserve equally careful and accurate information. Moving forward, we will continue to work closely with our Product team to improve and complete the details, ensuring every specification is clearer and more reliable. Thank you for your understanding and continued support.

Our original intention in creating the Wiki is to make information simple and accessible, so that every user can easily find what they need. We have received feedback regarding the need for a search function and are carefully evaluating and planning improvements. We believe that a great experience comes from continuous listening and refinement. Moving forward, we will keep improving the structure and functionality of the Wiki to make it more efficient, user-friendly, and intuitive. Thank you for your continued support and for being part of this journey.

The AI feature currently supports both Chinese and English input and is still in the testing and feedback stage. This official release is intended to collect real user feedback so we can better understand how it is being used in practice. We will continue to iterate and improve the feature based on your feedback, with the goal of making it more accurate, helpful, and intuitive over time. Thank you for your participation and support.

“Contact Us” and “Support” are located in the secondary menu of the navigation bar. Simply hover over “About Us” to expand and view the related options.

The Wiki is currently undergoing continuous improvement, and both its content and functionality are still being refined and expanded. At the moment, the information may feel somewhat scattered, but we are actively organizing and optimizing it step by step to create a clearer and more structured experience. We truly appreciate your patience and understanding, and we hope you will continue to follow along as the Wiki evolves into a more helpful and well-organized knowledge space.

The current FAQ section mainly focuses on website usage instructions and feature explanations, rather than product or order-related questions. For product inquiries and order-related issues, please contact our other support channels for assistance. We will continue to improve and expand the FAQ content to provide broader and more comprehensive information coverage.

Multilingual versions will be launched in the future, and related features are currently being continuously optimized and improved.